Manage your account and security

Update your ClearPolicy profile, change your password, set your preferred language, and enable two-factor authentication for sign-in security.

Your account settings control your own ClearPolicy profile and sign-in security. These settings are separate from organization settings, which affect your whole team.

Update your profile

1. Open profile settings

   Click Settings, then select Profile.

2. Update your details

   Change your name, email address, profile image, or preferred language.

3. Save changes

   Click Save. If you change your language, ClearPolicy refreshes so the new language appears right away.

If you change your email address, ClearPolicy may ask you to verify the new address before it is fully active.

Change your password

1. Open password settings

   Click Settings, then select Password.

2. Enter your current password

   Type your current password, then enter and confirm your new password.

3. Save the new password

   Click Save password.

Enable two-factor authentication

Two-factor authentication helps protect your account by asking for a code from an authenticator app when you sign in.

1. Open two-factor settings

   Click Settings, then select Two-factor authentication.

2. Start setup

   Click Enable.

3. Scan the setup code

   Use your authenticator app to scan the QR code, or enter the setup key manually.

4. Save recovery codes

   Store your recovery codes somewhere safe. You can use them if you lose access to your authenticator app.

Keep your recovery codes somewhere you can access later. If you lose your authenticator app and your recovery codes, contact support for help getting back into your account.